Lifetime Warranty

Thank you for purchasing a Mizu container.  It’s extremely durable and a great choice for your health and the environment.

Mizu backs all our containers with a lifetime warranty against manufacturer’s defects.  Scratches and dents from dropping or normal use that do not affect the use or safety of the bottle do not qualify for this warranty.  Please note that the paint and graphics on your bottle can be chipped and scratched from normal abrasion and impacts, this is not a defect.  Our one-year warranty for the paint and graphics covers only peeling and flaking .


For best results, FILL with preferred beverage, go have FUN, DRINK – REPEAT until fully stoked (or tired).

CARE INSTRUCTIONS: Mizu containers are dishwasher safe (top shelf only), but washing by hand with warm water and a bottlebrush is recommended.  Please be aware some dishwashers can remove the paint/graphics from bottles, so if you want to extend the life of the paint/graphic, please wash by hand.

WARNINGS: Do not freeze your Mizu container
Use caution when filling with hot liquids
Do not put your Mizu container in the microwave.
Do not run over your Mizu bottle with a steamroller.

Warranty only applies to products purchased from authorized Mizu dealers or our web store.

Returns & Exchange Policy

If you purchased or received a product directly from and would like to return or exchange it within 30 days, we can issue you a refund or web-store credit for exchange. Returned goods must be in perfect, unused condition and must be made within 30 days of purchase. After 30 days, we will not accept returns for any reason other than manufacturer defect.

If you purchased your product from a retail store or a website other than, please go directly to the original place of purchase.

If You Received the Wrong Product

If you received the wrong product in your shipment, or are missing something from your order, please contact us direct at To expedite a resolution, please indicate your web order number (it’s a ten digit number on the invoice you received with your order), as well as the item that was shipped in error or was missing from your order. We will process a replacement shipment and provide return instructions if applicable as soon as possible.

Returns & Exchanges Procedure</p>

To process a return or exchange, please email us at If the reason for return or exchange is a warranty issue, we will need you to include a photo that clearly shows the problem. Returns take approximately 7-10 business days to process and do require a Return Authorization Form (if applicable). Return Authorization Forms are issued by email after we receive a request for exchange/return.

All warranty claims must be submitted to and include a photo of the defective product and the original retail receipt. The Lifetime Warranty is valid only to the original purchaser.

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Jeremy Jones
Jeremy Jones
Few pros have had a bigger influence on urban riding or backed up their talk with video proof quite like Jeremy Jones. A member of the original Forum Eight with banger parts in every Mack Dawg movie from Decade to Double Decade, Jeremy’s technical skills and all-terrain prowess have redefined freestyle for a new generation. Jeremy got his first photo published in a 1996 issue of Snowboarder, and dropped a part in Mack Dawg and Kingpin Productions' 1997 movies. The rest is legendary. From Snowboarder and Transworld covers to classic appearances in the first Forum team movies, to his 2003 switch to Burton, he’s never slowed down. Even with his status as a movie-part master secured and a family at home in Utah, Jeremy is nowhere near finished. While other careers have faded, he’s still stacking up respect through shots and footage, including a part in Burton's latest film, 13. - Burton Team Rider Profile Excerpt –
Jeremy Jones' Top 5 Tips for a 2-Wheel Moto Trip July 7st, 2014

Pro snowboarder Jeremy Jones may be best known for his revolutionary freestyle snowboarding and jibbing, but we’re here to tell you that the Utah native leads a double life… When the snow melts and the open road beckons, Jeremy and his Bolts Action motorbike crew gear up and lay tracks of the asphalt kind.

We caught Jeremy as he was prepping for an upcoming trip to Jackson Hole and decided we had to know his top 5 tips for making sure a 2-wheel moto trip would be a roaring success. If you thought you knew everything about Jeremy Jones, think again…


It's obvious you need one for a 2-wheel Moto trip, I know. However, it’s easy to take reliability for granted, but when everything is runnin' smooth you’re just enjoying the moment. This bike treats me right and has never let me down. No matter our battles she always pushes through it with me.



I always pack 2. I have my ‘Spare Gas Mizu’ and my ‘Water Mizu’. Always. I have been running the gas Mizu for 5 years now: baby is Bolts!



For the mountain/camp/utility stuff. I prefer my Scando ground bush craft knife (if bringing only one), however my hand-made "snowboarder zombie" knife is an all time favorite as well as a conversational piece. Also a small, but solid, survival/fire kit which includes fire steel, magnesium powder, Paracord bracelet, mini first-aid, fishing line, headlamp and compass vial.



I like a clean pair every day, camping or not. I like my scene dialed and clean.



Although solo missions have a lot of merit and are necessary for a human’s soul at times, a good crew is essential for a fun mission. You need people you can trust for when crap goes sideways as well as to bring the fun and good vibes wherever they go and in any situation. In fact, I believe this to be #1 in making and breaking trips!



Safe adventuring however and wherever it takes you!



Tune in @mizulife on Instagram for Jeremy's take-over this weekend!

To follow Jeremy and friends on all things motorbikes and adventures, check in at

MIZU Advocate Jeremy Jones Sled Surfing March 3st, 2013

MIZU Advocate Jeremy Jones sled surfing in Alaska!