Lifetime Warranty

Thank you for purchasing a Mizu container.  It’s extremely durable and a great choice for your health and the environment.

Mizu backs all our containers with a lifetime warranty against manufacturer’s defects.  Scratches and dents from dropping or normal use that do not affect the use or safety of the bottle do not qualify for this warranty.  Please note that the paint and graphics on your bottle can be chipped and scratched from normal abrasion and impacts, this is not a defect.  Our one-year warranty for the paint and graphics covers only peeling and flaking .

INSTRUCTIONS FOR USE:

For best results, FILL with preferred beverage, go have FUN, DRINK – REPEAT until fully stoked (or tired).

CARE INSTRUCTIONS: Mizu containers are dishwasher safe (top shelf only), but washing by hand with warm water and a bottlebrush is recommended.  Please be aware some dishwashers can remove the paint/graphics from bottles, so if you want to extend the life of the paint/graphic, please wash by hand.

WARNINGS: Do not freeze your Mizu container
Use caution when filling with hot liquids
Do not put your Mizu container in the microwave.
Do not run over your Mizu bottle with a steamroller.

Warranty only applies to products purchased from authorized Mizu dealers or our web store.


Returns & Exchange Policy

If you purchased or received a product directly from mizulife.com and would like to return or exchange it within 30 days, we can issue you a refund or web-store credit for exchange. Returned goods must be in perfect, unused condition and must be made within 30 days of purchase. After 30 days, we will not accept returns for any reason other than manufacturer defect.

If you purchased your product from a retail store or a website other than mizulife.com, please go directly to the original place of purchase.

If You Received the Wrong Product

If you received the wrong product in your shipment, or are missing something from your order, please contact us direct at sales@mizulife.com. To expedite a resolution, please indicate your web order number (it’s a ten digit number on the invoice you received with your order), as well as the item that was shipped in error or was missing from your order. We will process a replacement shipment and provide return instructions if applicable as soon as possible.

Returns & Exchanges Procedure</p>

To process a return or exchange, please email us at sales@mizulife.com. If the reason for return or exchange is a warranty issue, we will need you to include a photo that clearly shows the problem. Returns take approximately 7-10 business days to process and do require a Return Authorization Form (if applicable). Return Authorization Forms are issued by email after we receive a request for exchange/return.







Submitting Request ...
BECOME A MIZU PARTNER
When you sign up to become a partner with Mizu, we enable you to download bottle and cup templates for customization, order forms and ability to talk to us directly about partnership capabilities. Once you have submitted your request, we will send you an email confirmation with your registration approval.


Updating Cart ...
You currently do not have any items in the shopping cart!


Verifying Account ...
Enter the e-mail address associated with your account and we will send you a new one.
M8 Nixon Camo - Glossy Blue M8 NIXON CAMO - GLOSSY BLUE 800 ML / 27 OZ - GLOSSY BLUE $21.95
(1) color available
M8 Nixon Waves M8 NIXON WAVES 800 ML / 27 OZ - STAINLESS W/ BLUE PRINT $21.95
(1) color available
M8 Nixon Lock Up GITD M8 NIXON LOCK UP GITD 800 ML / 27 OZ - GLOSSY BLACK W/ GLOW IN THE DARK PRINT $21.95
(1) color available
M8 Nixon Blocked M8 NIXON BLOCKED 800 ML / 27 OZ - GLOSSY NAVY W/ YELLOW PRINT $21.95
(1) color available
M8 Nixon Lock up ST Black M8 NIXON LOCK UP ST BLACK 800 ML / 27 OZ LOCK UP SOFT TOUCH BLACK W/ ORANGE PRINT $21.95
(1) color available
M8 Nixon Horizon M8 NIXON HORIZON 800 ML / 27 OZ GLOSSY WHITE & BLUE $21.95
(1) color available
M8 Nixon Wings M8 NIXON WINGS 800 ML / 27 OZ WINGS GLOSSY BLACK W MARBLED CAMO PRINT $26.95
(1) color available
M8 Nixon Powers M8 NIXON POWERS 800 ML / 27 OZ POWERS GLOSSY WHITE W/ BLACK PRINT $21.95
(1) color available
M8 Nixon Shadows M8 NIXON SHADOWS 800 ML / 27 OZ SHADOWS SOFT TOUCH BLUE W/ WHITE PRINT $21.95
(1) color available
M8 Nixon Lock up Laser Etched M8 NIXON LOCK UP LASER ETCHED 800 ML / 27 OZ LOCK UP GLOSSY BLACK LASER ETCHED $24.95
(1) color available
V6 Nixon V6 NIXON 600 ML / 20 OZ - WINGS GLOSSY BLACK W/ MARBLED CAMO PRINT $44.95
(1) color available
M6 Nixon Lock Up M6 NIXON LOCK UP 600 ML / 20 OZ - STAINLESS W/ BLACK PRINT $19.95
(1) color available
M8 Nixon Lock Up Stainless M8 NIXON LOCK UP STAINLESS 800 ML / 27 OZ - STAINLESS W/ BLACK PRINT $21.95
(1) color available
M12 Nixon Lock Up M12 NIXON LOCK UP 1200 ML / 40OZ - STAINLESS W/ BLACK PRINT $29.95
(1) color available
V8 Nixon Lock Up V8 NIXON LOCK UP 800 ML / 27 OZ - STAINLESS W/ BLACK PRINT $37.95
(1) color available
Nixon Bottle Jacket NIXON BOTTLE JACKET FITS ALL M8 BOTTLES $7.95
(1) color available

Waves for Water is a humanitarian aid organization founded by former professional surfer Jon Rose, focused on providing comprehensive disaster relief programs and access to clean water to communities in need around the world. Since 2009 the organization has collaborated with community leaders and strategic partners who take a “no-nonsense” approach towards creating global change. Working on the front lines to provide clean water and aid for every person that needs it, W4W has structured a coordinated response to every major disaster in recent years including; Pakistan, Haiti, Indonesia, Japan, and most recently Hurricane Sandy. Thanks to the organizations lean and nimble structure and their "DIY" volunteer program, Clean Water Couriers, Waves for Water has pioneered the concept of guerrilla humanitarianism by empowering everyday individuals to do what they love and help along the way.

Rob Machado Foundation:  Founded in 2004, RMF was created to support charities dedicated to environmental programs worldwide. Our primary mission is to provide funding and initiate educational programs focused on helping children understand their contribution towards a healthy earth.